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WARNING!

 

VOLUNTARY RECALL

 

XXX

Information for our consumers

We ask all our consumers to return to the point of sale the product XXX (Code EAN XXXXXX) with the expiry date between XXX, because single packages may contain pathogenic microorganisms derived from a raw material used for production.

This is a precautionary measure.  The development of microorganisms is not a risk, but we want to ensure that none of our consumers experiences even the smallest health problems.

In reference to the recent incident, it should be taken into consideration that microorganisms are naturally present in the soil and can contaminate the raw material. Particular environmental conditions can greatly encourage the growth of microorganisms and can form toxins that, if ingested, can cause vomiting or diarrhea.

The development of microorganisms and toxins may occur due to incorrect storage of the product; this can result in a consistent development of microorganisms, which then produce the toxin.

Dr. Schär pays great care and attention to this issue. The moisture content of our products is very low and this condition is absolutely unfavorable to microbial growth. Nevertheless, Dr. Schär constantly monitors the finished product in order to acquire data that consistently confirm this particular feature.

For further information or clarification please call the freephone (to be filled out).

Thank you for your cooperation.

Kind regards,

Sales Team

Dr. Schär (subsidiary name)